Refund policy

Last updated: August 27, 2026

We want you to feel confident trying products from America Gadgets. This Refund Policy explains our 180-day money-back guarantee and how returns, refunds, replacements, and cancellations are handled.

180-day money-back guarantee

You may request a return within 180 days after your order is delivered. You may reasonably try the product during this period. If it is not right for you, contact us before the 180-day period ends so we can provide return instructions.

To begin a return, contact us through our contact form. Include your order number, the email address used for the order, the product you want to return, and a short explanation of the issue.

Return conditions

Returned products should include the parts and accessories supplied with the order and should be reasonably clean. Normal use during the guarantee period is permitted. We may decline a refund where a product was deliberately damaged, materially altered, or returned as something other than the item purchased from us. These conditions do not limit rights that cannot legally be excluded.

Please wait for our return instructions before sending a product. Returns sent without identifying information or to an unapproved address may be delayed.

Damaged, defective, or incorrect items

Please inspect your order after delivery. If an item arrives damaged, defective, or different from what you ordered, contact us as soon as reasonably possible. Include photographs or video where practical. After reviewing the issue, we will arrange an appropriate replacement or refund. America Gadgets will cover reasonable return shipping costs for an item confirmed to be damaged, defective, or incorrect.

Return shipping

For a return under the satisfaction guarantee that is not caused by damage, defect, or our fulfillment error, the customer is responsible for return shipping unless applicable law requires otherwise. Original standard shipping charges are not deducted when standard shipping was free. Expedited or optional shipping charges are not refundable unless the service was not provided as promised.

Refunds

We will notify you after we receive and inspect the return. If approved, the refund will be issued to the original payment method within 10 business days. Your bank or card issuer may need additional time to post the refund. If more than 15 business days have passed after we confirm approval, please contact us.

Exchanges

If an item is damaged, defective, or incorrect, we may offer a replacement at no additional charge. For other exchanges, the fastest option is usually to return the original item and place a new order after the return is approved.

Cancellations and order changes

Contact us as soon as possible if you need to cancel or change an order. We will try to help, but we cannot guarantee a cancellation or change after an order enters fulfillment. If the order has already shipped, you may use the return process described above.

Purchases from other sellers

This policy applies only to products purchased directly from America Gadgets. If you purchased through another retailer or marketplace, contact that seller and follow its return policy.

Consumer rights

This policy is in addition to rights and remedies available under applicable consumer-protection laws. Nothing in this policy excludes, restricts, or modifies a right or remedy that cannot lawfully be excluded, restricted, or modified.

Contact

America Gadgets
30 N Gould St
Sheridan, WY 82801
United States

Contact form: americagadgets.com/pages/contact